What kinds of motors had bad sensors ? ....... were they pulse's ? ......were you waiting on pulse replacements ? ....... the motors that were sent back wrong has that been resolved ? .... if not call them.i'd just like to express my disappointment with these products and "support" over this last year. out of 4 motors i ordered, 2 had bad sensors from the begining. 1 was replaced in 6 weeks, the other motor took 4 1/2 months! and they received the motor the week that i sent it. as well as the long wait, they sent back the wrong number motor (13.5 for 10.5) and (10.5 for 13.5) when i needed the others. these motors were purchaed at different times, and sent back at diffferent times. No offers, no calls (i had to call them), and no help! just so everyone knows what kind of "support" i got.
So nobody has an answer to this one?So- it was asked on the old thread about timing marks on the Duo2, but IMHO, no true answer was given. It was noted that it's +45 to -45- does that mean that true zero is the center mark, or is more like the Ballistic where "zero" is 30 degrees?
Todd, here is the info about the duo's..... not sure where the newer motors fall in........ contact billy @ Trinity for the latest. his direct email is on the website or give'em a call.So nobody has an answer to this one?
Also- what is the Pulse repacement policy? I was told by Billy I can have it replaced for $45 plus shipping? Is that right? Should that be right? It's a total paperweight, we all know it.