Hobbyist Forums banner
1 - 1 of 9 Posts

· Registered
199 Posts
Discussion Starter · #1 ·
I finally found a live body to talk to at RC2. Nicole was very helpful. She assured me that the lack of customer service was due to moving/growing pains, and that RC2 and Diecast Express were in the process of hiring and training Customer Service reps. I still miss the PM reps, but at least something is being done.

So far, e-mails to [email protected] and [email protected] go unanswered. 1-800-MANTIS8 doesn't work, nor does the first number Nicole gave me, 1-800-740-8697.

I contacted Nicole at (563) 875-5959, and she was able to help me with an incomplete order placed on the JLCC website.

Hope this helps some of you.
1 - 1 of 9 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.