I got one last week. Great iron for the money. I think if you could get a little bigger tip, it would be perfect. It is great though for brushless motors and speedos where you don't have a lot of room. Thanks for the link! Let me know if they ever make a bigger tip.
I don't have any connection to MCM Electronics except for ordering from them a few months ago. They sent me an email about a special offer and I thought the folks here at Hobby Talk might be able to take advantage of the deal. Sorry to hear that you are having trouble. Did you not get any help from their Customer Service: 1-877-626-3532 ?