As time draws closer to our end with Playing Mantis, all of us here in customer service would like to take this time to say Thank you & Goodbye.

We have had a fun ride over the past years and have made some really good friends.

Although we normally don't post on this board, we all have really enjoyed reading it and have learned alot from it.

Thank you for all the great conversations & times that we've shared. It will be missed dearly.

Attached is a picture of us for those of you who have'nt seen us and only know voices...Guess who's who and you win (to buy us a drink at Fest) LOL

Good luck & Best wishes to you all!!!!:wave:

What a long, strange trip its been!!!

You guys all take care and thanls for everything through the years!! :thumbsup:

Rob

Simply the best in the business. I'm going to miss calling 1-800-MANTIS-8. Hope to see you all at the fest. I wish for nothing but the best for you all in your future endeavors.

Thanks for all your help. You all are easily the best Customer Service I've ever dealt with. I'll miss you.

-Brad

We will miss you all.Good luck in the future.

Thanks, all of you, for being a great bunch of reps. Rita & Barb, I still have your "after dark" drag race pic around here somewhere, I'll have to dig it out....

I hope to see y'all at the Fest in September. And don't forget, this board will always welcome you with open arms.

:)

Thanks for everything, may your careers cross a bigger, better, and more rewarding path at this time. Hope you all move on in a positive fashion! Good Luck, and thanks again.

You gals are the greatest! Thanks for everything. God bless you in your future endeavors.

:wave:

I've only been collecting JL's for about a year. It's been great talking to you lady's when I've called. You'll be missed by everyone. Good luck with everything that comes your way.
Thanks alot!!! Hope to see you at my 1st Fest.

Thank you for the best CS in the business, you will be missed. Good luck to all of you in your future plans.

i know a few of you, i will buy some beverages at the fest if you are attending,,,,,,,you have all been the best customer service one could have ever asked for. losing this customer service team is a real shame,,,,,,,,

Good Bye, Good Luck And Good Health To The C.s. Staff.

You ladies are the BEST IN THE BUSINESS!!!!!!!! :thumbsup: I want to thank you for all the help and the laughs when talked on the phone and at all the Warehouse sales.:wave:

The night skys will be darker now that you ladies, our bright shining stars at PM, will be gone. :cry:

Best wishes

Top Notch everytime I've called,and very patient also :thumbsup: ,it's just not gonna be the same without that personal touch you all added,in an age of big business,it was refreshing to be familiar with who you were dealing with on the other end.I wish you all the best of luck.Thank you for the best customer service I've ever experienced.Maybe you should all become customer service consultants and bring some humanity back to the field.
Ty

Best wishes to all and to all a good night! Thankyou for everything :wave: We'll miss you.

how many of you gals are coming to the fest dinner and or activities??

thank you dearly for all of the warmth and friendship which you passed thru the telephone line for so many years - i only started posting here when i saw a chance to win something for all of my efforts in trying to figure out the Clue mystery (by the way Rita, it was modern Mrs.White with the modern Rope in the vintage Conservatory) - still wish there was a way to get those three missing cards for my Clue collection - may your future be wonderful and rewarding - all the best to you and yours



goodbye


:)

We all love you gals! I sure will miss you. I have had many fun times on the phone getting white lightning info. If the rest of the world was as nice and helpful as you all are...well... (sigh) :( ... it would be a much better place. God bless you all and keep in touch with us.:)


---Matty (mattywhelz)

sorry to hear about your jobs.im sure you all will be well missed.and i must add the lady in the black top is hot

Oh no! I have a return package there to- I think Hoosier Lightning was right to. I mailed it Monday to try to avoid this. This is sad and I wish all you ladies the best luck and Thanks for the help over the years.

http://members.aol.com/jaketoys/pmcs



The gal in the bottom of the photo sure looks like my 3rd wife!

Always cordial, always nice. Polite etc.. etc.. etc...
Thi definitely helped make the buisness what it became.
I hope all of you will do alright in future endeavours.

Not to be a downer, but I had read that about 50 people will be cut from their jobs. My best to all of them.

Chris

I always enjoyed the friendly and informed service whenever I called. Best wishes to all of you..........Remember that one door may close, but I'm sure many more will open for all of you........You are the greatest, be safe and be proud of what you've done ! :thumbsup: :thumbsup:


We Will Miss You :cry:

Great bunch of people!

Best wishes, and thanks so much for the great support through the years!

Well I've never had a reason to deal with y'all but thanks for taking care of my friends! They seem to think a lot of you and thats good enough for me!

I hope y'all are getting a hell of a severence package!!!

There is really nothing more that I could add, that hasn't already been so eloquently said by every one else. Other than, I know I will miss the personal interaction with you all. Please take solice in the fact that you ladies are the best there is in the business, bar none. Good luck in the future where ever the journey takes you. And may the road rise to meet you on this journey.

As time draws closer to our end with Playing Mantis, all of us here in customer service would like to take this time to say Thank you & Goodbye.

We have had a fun ride over the past years and have made some really good friends.

Although we normally don't post on this board, we all have really enjoyed reading it and have learned alot from it.

Thank you for all the great conversations & times that we've shared. It will be missed dearly.

Attached is a picture of us for those of you who have'nt seen us and only know voices...Guess who's who and you win (to buy us a drink at Fest) LOL

Good luck & Best wishes to you all!!!!:wave:


As another collector that has talked with you nice ladies on the phone, I must also admit that it is a "Sad Day", to hear of your departure. We are saddened by the loss of your department, and the loss of your positions. I hope that you have all been taken care of, for your outstanding service to Playing Mantis, and your commitment to help us collectors. I'm sure that those of us that have had the opportunity to talk with you on the phone, appreciate the effort that always went into answering our questions, and even our problems. I would like to Thank You ALL for making Playing Mantis Customer Service, the envy of others.........:thumbsup:

Thanks also for the picture, as it IS nice to see who I've talked to for the past couple of years........;)

I will truely miss all you gals. There is no way that you can ever be replaced. I wish you all the best as you move on to bigger and better things. You are not just voices on the 800 line, you are my friends. Thank you all for making my geeky hobby a more personal experience!

My most sincere best of wishes to those wonderful CS folks from Playing Mantis. Best of luck on all your future endeavors. You will be missed.
-Peter
:thumbsup:

I would like to thank each of you very warm hearted ladies for all the help you have done for me or info needed for Lightning Lane. These ladies sometimes didn't have a answer to a question, but the somehow found a correct answer and always got back with me. A true employee!!!!!! I will very much miss everyone that will be gone now. God Bless each of you

You guy's will be sorely missed. My experience with PM's customer service has always been top notch. Best of luck to you all.

Good luck with everything, and thanks for putting up with my phonecalls over the years. You ladies have been nothing but nice and helpfull to me.

God Bless

Good bye, thanks and BEst of luck to each of you! SOmetimes, change can bring about somethng better in life and I hope it grants you that fortune.

Ladies,
I did not often have the oportunity to speak with any of you, but when I did, it was always a pleasure. You ladies are the best and you will be sorely missed.

we will miss you good luck!!!!!!!!!!!!!!11

You ladies are nothing but royalty!! Always nice on the phone, always helpful and an example of how businesses should be run in America.Thank you ladies, and best wishes.

Well I gotta say, You all were hecka-worth the Money and Thank You again because of the response I had to the crushed box and wrong cars. The whole thing turned into a 5 day turn around. Thats right, I mailed those Hummers back Monday from here in California and today I received the 55 BwF Chevys that I wanted. Thats Quick!!!! A Big Thanks Again for taking care of me before you all left. Amazing & Lightning Quick- Awesome job gals- I'm sure we're all going to miss ya! - Thanks

Well, it's my turn to add to your thread.

I'm going to miss the professional, patient, and kind ladies at Playing Mantis! I loved calling, and ordering, as well as begging for more Grab bags! I also loved the customer service you all provided to all of us for these years. Words cannot describe how sorry I am for your departures.

Everything happens for a reason, and I hope you find what that reason is, and it makes you look back fondly at your times at PM.

You all will be awesome at whatever you do next.

With deepest thanks,

wlpaul

Every time I called you all were great! I wish you luck in all you do. I wish Tom L. would have done more to save your jobs! Thanks, David

P.S. What day is your last day May I ask? I think we should all organise a call in on the new lines and overwhelm the new CS with questions about JL! LOL

Good luck to all of you!

Thank you for everything. :thumbsup:

Thanks to all of you for making collecting Johnny Lightning that much better for us.
A class operation with some really classy ladies.
Real meaning to the words "customer service".
Always helpful.
You will be missed, big time.
Sincere thanks and best wishes.

Cheers. Cobra

Thanks for everything. You were easily the best Customer Service crew on Planet Earth.

When I dealt with other companies on the phone, i.e., appliance manufacturers,
long distance carriers, etc. I would always, without even meaning to, compare them
to the JL team." I guess, to me, you folks "set the bar".

good luck and thanks again.

Thanks pm's old school team will be missed!!!!!!!!!!!!! :cry: :eek:

Lets just hope rcertl cares as much as the folks at the old pm/jl..



Thanks for the great product and the "yep you found a wl"

God bless you all.. You help make pm a great company.. :wave:

I had only dealt with you charming ladies once or twice, but I assure you that I have never received better service anywhere! I'm sure that you will all "land on your feet," with the positive attitudes that you have.

The gal in the bottom of the photo sure looks like my 3rd wife!


You know how the old saying goes........The 3rd time is a charm!!

You know how the old saying goes........The 3rd time is a charm!!;)

Hope Jeff keeps it on the track today! Unlike Tony!:lol:


http://members.aol.com/jaketoys/pmcs
There, now we can see ya gals better!

Rita looks right at home behind bars!

I didn't call C.S. enough to get on a first name basis with any of the gals but the times I did call were very pleasant experiences thanks to a wonderfull C.S. staff...Thank You

I wish you all the best with your future endeavors.

:)

Thanks for all the help you Ladies have given us over the years,always friendly,You will be greatly missed, Best of luck to you all. Hope to see you all at the fest...Scott PS...Saretta, I have an extra ticket for the dinner if you would like to join me again this year

Wow, This has got to be the saddest I have felt since I began this hobby. I do consider you ladies larger than life, and am deeply saddened to think I will no longer hear the tones of your voices when i call CS.

I sincerely hope you ladies forward my self and Shane your phone numbers and address's as we have a lot of seats to fill for the fest dinner... I'm hoping we can say thank you at least one more time.

Your a great group of gals, and you will be missed.