A big thanks to Charlie with Novak for making the Paved Oval Nats.. It is nice to see that kind of support for Oval racing ...He was there to help whoever needed it ...Thanks Jeff Helms

I will second that Humpty, Charile would answer any question you had about the brushless stuff and even did a little class on the motors for us in between rounds. Novak will be the only thing I will run from now on.

I will Agree, Thanks Charlie for the help all weekend and for the Oval Support.I will be putting Novak back in my Race cars.

Yep, it was nice to have some support there at the track. I had Charlie check a motor for me, and found that some of the windings had shorted (due to my stupidity, LOL!) and he swapped it out for me right there! Novak has by far the best customer support out there!

Thanks again Charlie!

Charlie is the man......

Novak Rocks!

Thanks Charlie for the help about my GTX, you the man!

Guys, I didnt have to be at the race to know how good Novak can be. I have raced now for 16+yrs and there has never been another brand of ESC or Rec in any car I have ever owned. Over 30 wins and a National Championship cant lie to me. Greatest electronics in the World in my book. Keep up the great product, and thanks Charlie.
Kevin

Charlie thanks for the help and support. GTX has been in my stock car for the 3 national title! Works flawless!

Charlie, Thanks for the support and great electronics! TQ and won stock and 2nd in 13.5 at the Ovalmasters!

I own many novak products including a millenium pro and Ionic-D, and was wondering if there will be a new top level charger that will handle lipo batteries? thanks

Charger01

They have been working on one for a while now, as a side project. The majority of their time has been invested in their brushless products. It's still gonna be a while before their charger is released.

thanks, adam

I have been trying all day to get through to Novak for tech support, I keep getting answering machines or a message to "call back later"!

Please call me 508-641-1973 My new brushless setup is defective! Needless to say i'm not a happy camper..

They are closed ever other Friday I believe. Their hours are posted on their site.

Thanks to Novak for the Support.. 2 new TQs and Track Records last night at RCSM in Phoenix ...4 cell 10.5 Trucks and Cars...

Thanks NOVAK for you excellent customer support, stopped in today with a toasted 17.5 was back on the road with a replacement and the all important MOTOR HEATSINK in 5 mins. Going to be back on the track this Sunday......K

Happy NEW YEAR.................. still setting the pace in BL racing.........

I am not an oval racer but I have to agree with you guys, Charlie and NOVAK are top notch!!!!

I recently purchased an XBR/13.5 system to run at the Steel Hobbies brushless Nationals race. Ran fine in practice with the Lipo but was to fast for me. Disabled the Lipo cutoff (rechecked twice) and have tried three different races to run carpet 4 cell oval pancar with nothing but problems. About 2 minutes into a run the car starts glitching on the back stretch and shuts off once or twice coming out of turn 2, again only after 2 minutes or so. Changed recievers (futaba and XXL) and radios (futaba 3PKs which I used for other vehicles at the same races with no issues). Finally replaced the XBR with one of my SS+ speedos and had no problems through 3 heats and a main yesterday. Motor came off the track at 165 F. Anything I should look for or try before returning for repair?

See my post in the brushless/lipo section about my XBR issue's

bump....

I recently purchased an XBR/13.5 system to run at the Steel Hobbies brushless Nationals race. Ran fine in practice with the Lipo but was to fast for me. Disabled the Lipo cutoff (rechecked twice) and have tried three different races to run carpet 4 cell oval pancar with nothing but problems. About 2 minutes into a run the car starts glitching on the back stretch and shuts off once or twice coming out of turn 2, again only after 2 minutes or so. Changed recievers (futaba and XXL) and radios (futaba 3PKs which I used for other vehicles at the same races with no issues). Finally replaced the XBR with one of my SS+ speedos and had no problems through 3 heats and a main yesterday. Motor came off the track at 165 F. Anything I should look for or try before returning for repair?
IS THERE A POSSIBILITY IT THERMALED WITH THE XBR? 165 IS FAIRLY WARM...

...I would bet this is still in "LIPO" mode. That sounds pretty much EXACTLY like what the LIPO cutoff mode would do. STUTTER then SHUT OFF

Happy New Year to everybody at Novak.

Big thanks for all the support your company has given the BRL and to all oval racers that need your help. Hope you have a great 2008.

I've checked that the lipo cutoff is off twice. The car cuts out coming out of turn two onto the front stretch as well as the glitching half way down the back stretch. It has no throttle or steering and coasts almost half way down the front stretch before recovering when it cuts out. It only happens once or twice a race and I usually finished the race. The car was also much more sensitive to erratic behavior when I put the antenna down, as if the receiver is not receiving sufficient voltage. Any other ideas?

I have been a loyal customer of Novak for many years and never had a problem with the product or the service. I bought a new 4 Cell esc about 3 months ago and out of the box one of the leads to the receiver was broke off the circuit board. I soldered it back and 3 weeks later 2 more wires broke off the circuit board. In attempt to fix the unit to finish a race day, I messed up the circuit board.

I sent the unit back last week and paid the fee to switch the unit to a 6 cell ESC with the plug in connectors. When I get it back I am going to have a very expensive ESC

Paul

i have xbr run oval i would like to take the heatsink off so i get to fit on the car is this safe.
thanks Dave

Witnessed a similar issue with a Glitch caused by Static electricity.

The car would run 3 1/2 min then take a violent right turn into the wall at full tilt.

After changing every electrical including the Radio, he shot the chassis and body with STATIC GUARD and no more trouble.

This guy was going crazy, he had a TQ car that would not finish a race because of static. Drew kept digging and got 2nd in the A....great job.

hi rob what guy sound like me in 90s i would have can of STATIC GUARD in the box. but i trying to get the speedo to fit under the shock tower on HD
PRO 3 so i need to take the heat sink off. whats think will it work.
i still need a good setup for summit 1degree rear steer more off tee and pod, short car, wide in the frnt did u see mud's car.
seeya Dave

I'm using a Futaba 3PKS Tx and I use HRS mode and digital servos. The write up on this receiver says it works only in PPM mode. Will it work in HRS mode on my 3PKS or would I have to switch over to PPM mode.

Anyone know how to contact Novak. I have tried allt numbers and email addresses on the page. Have not got a response from anyone.I mailed my 10.5 back on 1-2-08 by USPS. Have tried a number of times to contact someone. I will be handing it over to my postmaster tommorrow and let him take care of it. Sometimes you have to be a jerk. I'm not sure what else to do. Thanks


Ritchie McDonald
Silva Concepts
Murdock Tires
Windtunnel
PRS
Killer Koncepts

Anyone know how to contact Novak. I have tried allt numbers and email addresses on the page. Have not got a response from anyone.I mailed my 10.5 back on 1-2-08 by USPS. Have tried a number of times to contact someone. I will be handing it over to my postmaster tommorrow and let him take care of it. Sometimes you have to be a jerk. I'm not sure what else to do. Thanks



13 days isn't enough time for the part to travel both ways! I think you are jumping the gun a little and maybe have expectations that aren't realistic.

If you e-mailed Charlie then he will get back to you but he is busy and it might take him a few days.

Im not saying I should have it back. I just want someone to contact me back. Thats all I ask. Just trying to make sure they recieved it.

Hey Ritchie-

This was posted on a diff thread.
Phone ... 949-833-8873 ext 1
Or Email ... charlie@teamnovak.com

Thanks
Joel White

Novak Guys,
I know that this a mainly a cosmetic issue, but I just rather have a sticker. I tried to polish my can and ended up wiping of the image from the sticker. I sent an email to customer service and after no response ended up calling. I offered to buy it and was told that Novak doesn't do that. Can anything be done? LMK

miamilongo@aol.com

I mailed a motor to Novak on December 23 and it got back to me on Jan 21st. I live in CA so there isn't a lot of shipping time. It takes longer than 13 days.

Anyone?

ovalguy1, that is why Novak recommends using UPS or Fed EX because they have a tracking system. You can track it yourself. Novak works every other Friday too. Charlie will answer you if you email. He has a lot of emails to respond too I'm sure.

I used 2 day ups there and back and had my GTB in 5 days. It cost me more to ship it that way. It seems everything moves slower from the west coast. Standard shipping USPS, UPS or FED EX would be about 5 days one way for me.


Kang45, I don't think you will be able to get motor sticker. It would cause too many issues for some tracks if we were allowed to change the sticker on a 10.5 and make it look like a 13.5. If you give some people a chance to cheat they will. I'm not saying that is what you are doing but it just keeps that issue from being an issue.

I have a fairly new 17.5 and recently switched speed control. When I switched the ESC on the motor got hot and smoke came out of it. I switched to another 17.5 and it ran fine on the same ESC.

I took it apart everything looks ok but the bearings appear shot and comunator has a burnt smell. I am new to BL just wondering if anyone else has had this problem?

There are only 2 things that wear out on brushless. The bearings and the rotor. If the bearings are shot the motor would overheat and shut down with thermal protection. Which speedo are you using? Which rotor too. The older rotors gray would wear out due to overheating 170+ temps. The sintered (shiny chrome looking) take the heat nuch better. If the other motor is bad just send it to Novak. Go to there website and fill out the warranty or non-warranty paperwork.

There are only 2 things that wear out on brushless. The bearings and the rotor. If the bearings are shot the motor would overheat and shut down with thermal protection. Which speedo are you using? Which rotor too. The older rotors gray would wear out due to overheating 170+ temps. The sintered (shiny chrome looking) take the heat nuch better. If the other motor is bad just send it to Novak. Go to there website and fill out the warranty or non-warranty paperwork.


Thanks for the reply, the ESC was new out of the box LRP competition. I had run the motor a week before with a 4 cell Novak and had no problems. The 17.5 is one of the new designs with the Sintered rotor.

I plan to send it back on the exchange program.

Motor decal replacement? Does anyone know where to egt one? Novak customer service said no. :rolleyes:

Thanks for the reply, the ESC was new out of the box LRP competition. I had run the motor a week before with a 4 cell Novak and had no problems. The 17.5 is one of the new designs with the Sintered rotor.

I plan to send it back on the exchange program.

LRPs have a habit of occasionally doing that. The speedo is probably junk too. Unfortunately there is no thermal protection for the motor when you use it with a LRP. You probably burned up a winding. My new out of the box LRP burned up and also burned up a motor. Sounds about like the same deal. I'd send back the speedo as well even if it doesn't look like it burned up.

LRPs have a habit of occasionally doing that. The speedo is probably junk too. Unfortunately there is no thermal protection for the motor when you use it with a LRP. You probably burned up a winding. My new out of the box LRP burned up and also burned up a motor. Sounds about like the same deal. I'd send back the speedo as well even if it doesn't look like it burned up.


Thanks for the input, I did not know that the LRP's did not have thermal protection for the motor. I guess that I will send it back along with the other unit that failed!

With this kind of potential problems why do so many people use the LRP? The main reason I got another one was due to the smaller foot print. I mounted it next to the batteries in an agressor. The 4 cell Novak would not fit

Paul

Novak Guys,
I know that this a mainly a cosmetic issue, but I just rather have a sticker. I tried to polish my can and ended up wiping of the image from the sticker. I sent an email to customer service and after no response ended up calling. I offered to buy it and was told that Novak doesn't do that. Can anything be done? LMK

miamilongo@aol.com
:dude:

Thanks for the input, I did not know that the LRP's did not have thermal protection for the motor. I guess that I will send it back along with the other unit that failed!

With this kind of potential problems why do so many people use the LRP? The main reason I got another one was due to the smaller foot print. I mounted it next to the batteries in an agressor. The 4 cell Novak would not fit

Paul

Thermal protection probably wouldn't have helped anyway since it didn't get hot from use, it was an electrical issue with the speedo. It would be nearly impossible to shutdown a 17.5 motor with anything resembling normal use.

I'd say 3 reasons people purchase them
1. Misplaced belief they are faster.
2. Smaller
3. They had a problem with Novak.

The Novaks are not defect free either, but from my own experiences, what I gather on here and from people I know I'd say they are better.

Thermal protection probably wouldn't have helped anyway since it didn't get hot from use, it was an electrical issue with the speedo. It would be nearly impossible to shutdown a 17.5 motor with anything resembling normal use.

I'd say 3 reasons people purchase them
1. Misplaced belief they are faster.
2. Smaller
3. They had a problem with Novak.

The Novaks are not defect free either, but from my own experiences, what I gather on here and from people I know I'd say they are better.

Thanks for the insight! I just finished my back up car and put a 4 Cell Novak under the shock tower and plan to run it this weekend

Paul

I just wanted to thank Charlie and the Novak crew for their awesome support. Charlie and his partner were at the Birds for the entire week and did everything they could to help anyone running Novak equipment. That is the type of support that keeps me buying orange. Thanks Guys!!

Chris Lawson

Charlie, thanks for all your help at the birds! Novak were in all 3 A main cars!

jody