He purchase an Integy 16x7pro from me. He has had the charger for a week and just contacts me tonight saying it doesn't work.
The charger was functioning properly when I packeged it and with it being an electronic component I will not give a refund for it since he has had it for a week. I gave a few options to try to resolve the issue and he chose not to accept any of them.

I will attach all corresponding emails in the matter.

I feel that I'm dealing with a kid trying to scam me.

Dayton

today was the first time i used it. how am i suppose to know if it is working. when i buy an item off of hobbytalk i axpect it to work. it happens when i go to charge a pack. i hit start it it reads error. You feel it should be at my cost. by the time this gets resolved it would cost to much it time shipping and fixxing fees. that is not very professional if i may say. enjoy my waste of money.

losi1@comcast.net wrote:
Reread my original reply,
I did not say it does that when you power it up or charge a pack,
I was asking you when you got the error message, during power up or trying to charge a battery.

As for a refund at this time I cannot give one for 2 teasons.

I can not afford the $$$ to send a refund,
And I cannot send a refund for a charger that worked when shipped and you have had the charger for a week and are just now contacting me.

If you like you can send the charger to integy for repairs at your cost or,
You can send the charger to me and I will check it out and if it needs to go in for repair it will be at your cost or will come out of your refund I you wish not to keep it.

I'm sorry but I cannot just send a refund in this time or in this situation.

Dayton

-------------- Original message --------------
From: Andrew DiGirolamo <ajd_33@yahoo.com>
I have tried 5 different batteries. i am an experienced racer and i didnt hook it up backwards. you said it does this when you power up or charge a pack. that shouldnt happen. I really would like to justr get my money back. i dont have time for integy or anyone to repair it.

losi1@comcast.net wrote:
I should have told you about what?
The charger worked with ZERO problems when it was packaged and shipped to you.
I would like to get this worked out with you, but I am really unsure of how to handle the situation with out seeing how it is hooked up. I really need some pictures of the connections and the error screen if possible.

Another possibilty, have you tryed a different battery?
Sometimes when a pack is not stored with a charge the if the cells get to low they can reverse polarity and some chargers can detect this.

I called a friend that is a factory driver that uses integy chargers, he said that he has hooked his battery up before backwards, and when he did he got the same error notice and beeping that you are getting.

Get back with me and we'll get it figured out.

Thanks
Dayton

-------------- Original message --------------
From: Andrew DiGirolamo <ajd_33@yahoo.com>
i will do that when i get a camera. the only problem is that i need to have a charger by friday. i ended up borrowing from some guy i hardly knew. even if integy takes it back how am i going to race. i understand it isnt your fault but you should have told me about this. I dont really have the time to work this out with integy. companies take forever to deal with things. they dont understand that i need a charger for friday.

losi1@comcast.net wrote:
It does this when you power it up or when you start to charge a pack?
I will contact integy and ask what would cause this error.
I used the charger about 2 weeks before you purchased it and I charged a pack with it right before it was packaged.

Can you hook it up and take a picture of your connections for me?

I will work with you and we will get this resolved.

Thanks
Dayton

-------------- Original message --------------
From: "JustMe @ HobbyTalk" <ajd_33@yahoo.com>

> This is a message from JustMe at HobbyTalk (
> http://www.hobbytalk.com/bbs1/index.php ). The HobbyTalk owners cannot accept
> any responsibility for the contents of the email.
>
> To email JustMe, you can use this online form:
> http://www.hobbytalk.com/bbs1/sendmessage.php?do=mailmember&userid=23135
>
> OR, by email:
> mailto:ajd_33@yahoo.com
>
> This is the message:
>
> well today i used the charger for the first time and it doesnt work. it kepps
> beeping and saying reverse connection and stuff. i checked over everything
> various times and it just wont work. i dont know how you want to take care of
> this but i dont feel it is right that i just keep the charger that doe snt work.

i think this should say beware of 1armed1

I agree, I ran into a similar problem with a moderator of this form, I was at fault, and all I asked for was shipping both ways to Novak, his reply “you should of sent it to me” well it would of coast him shipping 2x ways with that too , well live and learn…I will never buy electronics off here again…poor form on the sides of these users, things happen with electronics in shipping and just powering up, do not blame game from the start….try to meet in the middle…..I have a good repetition on this form and $24 IN SHIPPING WILL NOT RUIN IT, I hope they have fun with the $24 bucks….I will not deal with them any more…..;.

Edited


Dayton

1armed1 is a good guy and there's no reason to bash him.

It could very well be that this kid's power supply isn't supplying enough voltage. Integy's like to have at least 13.5 clean volts to operate properly. If he's only using a pyramid power supply or some other generic, low quality unit, that could be why he's burning up 3 chargers a year.

Don't try to blame Dayton for doing something wrong. If he said the charger was working properly with no issues when he shipped it, then it was. If something did happen to it in shipping, that's why the kid should have coughed up an extra 1.35 and put insurance on the package.

The only Bashing is comming from 1armed, who seems to be above reproch....
For safty He sould of insured it.....

Thanks Tony



I have done no bashing, only stating what I have been told about him.
Dayton

Even after that post the moderator I delt with has not attempted to set things right....
What a shame, $24 dollors such little amount.

smoked 3 chargers in the last year???? you might want to check your source. Dont post things that just arent true. And If someone did say that I wouldnt believe tham. Dont trust rumors. Ive had a turbo 30 for over a year so i dont know how I smoked 3 in a year.

one of the guys you race with Im'd me and said that and some other info that I will not go into.
As for your turbo thirty, you demanded a refund right away because you needed a charger to race. So wich is it?

It's as simple as I felt and still do as though you where trying to scam me.
If you would have contacted me when you recieved the charger and stated it didn't work I would have sent you a refund.
But to email me well over a week after recieving it and telling me it didn't work properly and your only solution was a refund right away,,, Sorry pal S.O.L.

later
Dayton

The reason he need another charger was so he would stop bothering me to cut his motors. The turbo thirty he has works fine because it is not even his. It is mine. He has not smoked any chargers. I dont know who you are or really care. But the way you are handleing things shows your true charactor. He need a charge that could charge 3800mah. The turbo thirty only goes to 3000. The first day he tried chargeing it did not work. I charged his batt's for him. That is fact. I may be a lot of things but I dont lie. I am sure everyone on the ORL serious can vouch for him. He is a kid. I think he has shown more maturity in this then you.

The reason he need another charger was so he would stop bothering me to cut his motors. The turbo thirty he has works fine because it is not even his. It is mine. He has not smoked any chargers. I dont know who you are or really care. But the way you are handleing things shows your true charactor. He need a charge that could charge 3800mah. The turbo thirty only goes to 3000. The first day he tried chargeing it did not work. I charged his batt's for him. That is fact. I may be a lot of things but I dont lie. I am sure everyone on the ORL serious can vouch for him. He is a kid. I think he has shown more maturity in this then you.

as stated before
maybe we should be not dealing with 1armed1
he has sounded like a punk on this thread

"But to email me well over a week after recieving it and telling me it didn't work properly and your only solution was a refund right away,,, Sorry pal S.O.L."

This seems to be a common line for persons who don't want to set things right, I too was told this, a week has gone buy, well from now on , do no go to work or do any thing with the fam, just pine away at the mail box , and as soon as your mail arrives rip it open and go for there.....

Hank, BTW your yor moderator's of this form still has made no attempt to set thing right, and I still do not dare to type his name , I want to protect my rateing......All over $24........such a shame, All I wanted was postage, Nothing more, nothing less, Postage bouth ways, I covered all other cost Just postage.....

This will be my last reply on this matter, I am done with it.
I am not or have not acted like a punk, only stated facts and pointed out different twist in his story.

If the above facts are not true then I am sorry for posting them and will edit my above post.

The lessen I have learned in this deal is to make sure I am not dealing with a minor.

Hopefully Andrew has learned that when he buys anything to check it out right away.

The charger worked when packaged and what happens from there I am not responsible for.
Like I said above if he had contacted when he recieved it I would have sent a refund, but he waited well over a week. A lot can happen in a week with an electronic item.


later
Dayton

Dayton was pitting with me 2 weeks before he sold the charger and it was working fine, now anything could have happened from the time it was shut down to the time the buyer hooked it up. Most if not all the time you buy something used it is sold “as is” unless the seller promises no “DOA” (dead on arrival) items. Dayton did step up his end of the deal by shipping the charger next day shipping after a couple day delays in shipping it. Dayton told me because it was next day shipping it should have insurance on the item. I am not trying to take sides about this but I do think there was a simpler way of dealing with this than a public “pissing on the wall” contest or bashing. So at this point the wall is soaked, the resolution was not thought out and there is no reason to continue debating about it and just send it in and get it fixed. Again I am not taking sides just stating the bottom line at this point. The charger is a great charger; I have 3 of them and the work great. 2 of them did lose their backlights but everything else work great...

as stated before
maybe we should be not dealing with 1armed1
he has sounded like a punk on this thread


I am not going to pretend to know the details to this, what I do know is that there isn't a hobby shop in this world that will take a Charger back after you have had it a week. I believe it sux the charger isn't working be it buyer or sellers fault.. When you buy something used OR new TRY IT OUT WHEN YOU GET IT! Don't be crazy... Do you know how much crap I have taken back 2 days after Christmas??.. And the Lines SUCK! So now I open the item when I buy it and try it first before I wrap it. To call someone a Punk for what he is doing is childish to say the least.. He is only doing the same thing a hobby shop would do. I for one appreciate the fact that 1armed1 has posted his issues with this kid. Maybe it was defective when the kid recieved it but he should have checked it then.. not a week later. c'mon people use common since we are dealing with mostly used stuff here. New stuff have problems too. Just remember reciepts and check when you buy. You will still get screwed, cause face it thats life! but not near as much.

Jason

This entire thing could have been avoided had the item been tested immediately.

1. You could have notified the seller that it did not work upon arrival.

2. You still have all the packaging, so then you can file a claim with the shipping service to get a refund. The purpose of insurance, isn't just when a package is lost. It also covers damage in transit.

The buyer should have filed a claim immediately with the shipping company.

Paul