jmeade
07-14-2006, 05:06 PM
I just ordered an rc18t on Monday, and received it on Wednesday. I drove it for the first time on Thursday, in a circle in my living room carpet. It made no major impacts or anything that would cause it to break that I can figure out. But as the batteries were dying, I noticed that it was sitting very low. I found that on the LF corner the bottom cap that goes on the shock body is cracked and all the oil had emptied from the shock. It is my understanding is that the o-rings keep the oil in the shock body, and the cap is just another unrelated problem. So i have a brand new truck with a broken cap and bad o-rings.
The other side sticks, the shock will compress and not return back to normal. I have done some reading on their warranty and I am just wondering how easy is Team Associated to get along with when asking for warranty work? From the looks of things, I am responsible for paying for shipping it down to them, I am in Canada so I am just wondering if I should just bite the bullet and buy the parts to fix it (its prolly cheaper than shipping the truck to the USA). Or should I contact them and try to reason with them and try to get this fixed because I don't feel that it is right that a brand new truck has 2 shocks go bad in its maiden 15 minute run on carpet.
I have read what u guys have said about the RC18t and how great it is, so I assume this is an isolated incident???
The other side sticks, the shock will compress and not return back to normal. I have done some reading on their warranty and I am just wondering how easy is Team Associated to get along with when asking for warranty work? From the looks of things, I am responsible for paying for shipping it down to them, I am in Canada so I am just wondering if I should just bite the bullet and buy the parts to fix it (its prolly cheaper than shipping the truck to the USA). Or should I contact them and try to reason with them and try to get this fixed because I don't feel that it is right that a brand new truck has 2 shocks go bad in its maiden 15 minute run on carpet.
I have read what u guys have said about the RC18t and how great it is, so I assume this is an isolated incident???