i purchased two cars from the same seller on the bay back in april and paid for them instantly via paypal. 9 days after i paid for the cars, i get a refund via paypal for the PIP nova with a note bluntly stating "item no longer available".
the seller never emailed me saying, "i'm sorry but i was mistaken when i listed this car and no longer have it" or gave me a simple explanation of what happened. they also didn't offer to make some kind of deal for another car. they just refunded my money without contacting me prior to and didn't give me a choice. all i get is an automated response from a paypal refund?

the other reason i am irritated is because i really only wanted this car but figured i would pick up the other and save on shipping than buying it single on e-bay down the road. now i am stuck with what type of feedback i am going to leave. this sellers feedback isn't the greatest but quite a few of their negatives seem to be from idiot buyers who can't be pleased. however judging from their feedback responses, i am not going to get anywhere by contacting them about my displeasure. i'm sure if i leave negative, i will be given negative in return even though i paid instantly after i purchased the cars via BIN and upheld my end of the transaction accordingly.

i know people make mistakes but the fact that they didn't offer me anything, give me an explanation, and refunded my payment without contacting me prior to doing so just really has me PO'd. it has been 2 weeks since i paid for the cars and the one has yet to arrive. do i wait until i receive it or make sure i get it at all, then leave negative feedback or should i contact the member to see if they are willing to take care of me? judging from their actions, they are not the most buyer friendly seller to say the least so i feel like i will be wasting my time.
what would you guys do?

I would first contact the seller about the delay in getting your car. Ask when it was sent out and at the same time question them about the refunded car. If they don't reply in a couple days, start the refund process through PayPal on your paid car. Depending on the outcome of everything, I would leave a negative if the car doesn't arrive but a neutral with a good explanation if the car arrives and you get no word back from the seller. The lack of reply on the refunded car is annoying but they didn't keep your money so the negative can't really be given or else you would seem like those other folks who've already given a negative. That's my take on it anyway.

I would at least try to contact the seller either through email or by phone.. If that doesn't work. Well, it all depends on how you feel about the retaliation of getting negative feedback.

That bites man. When I buy on the bay I also try to bid on 2 or more sars to save on freight. You are now stuck in that dreaded situation where you were a perfect customer but the seller is holding your feedback hostage waiting to see what you do. You did nothing wrong so if he posts bad feedback for you, you can atleast put a response stating his error. I am sure buyers or sellers will understand. If I see negative feedback from a potential seller, I read them and base my actions on what I see. (like you did by seeing that some were from morons)
I would try contacting a few more times and then post bad feedback.

Its just a feedback. This isn't your fica score...


In all of my 2 negative feedbacks, one was from a seller who did similar to me the same as this seller did to you with this added: (I won an auction on a rare Topper JL car for dirt cheap, then the seller outright sold the car to another well known RedLines OnLine Topper collector who was following the auction after the auction ended and offered the seller more for more money that what I paid). The snake collector who bought the car later boasted his "find" on the RLOL BB!
I recieved in the mail my money order returned along with a box of dud Hot Wheels and an apology that "they lost the Toppers").
I threatened a negative feedback and they promised one back likewise (which they did). Showing this seller up as a rat was worth it to me and I wanted others to know as well).
If you think that a negative email back to you is worth staining your Bay reputation or if you' d rather walk away from this and bite the bullet.

Two choices.

Good luck.

I would at least try to contact the seller either through email or by phone.. If that doesn't work. Well, it all depends on how you feel about the retaliation of getting negative feedback.


I feel the same way. Unfortunately, alot of ebay sellers, wait to see what kind of feedback you leave, before leaving you feedback. IMO, this is wrong. They should leave feedback on the speed of your payment. And if you leave negative feedback, they will indeed leave you negative feedback. But what are you going to do. Common courtesy is not a requirement on ebay, and often is not practiced.

JP2

I feel the same way. Unfortunately, alot of<a href=http://www.jdoqocy.com/click-1606754-2202639 target=_top > eBay! </a>
<img src=http://www.awltovhc.com/image-1606754-2202639 width=1 height=1 border=0> sellers, wait to see what kind of feedback you leave, before leaving you feedback. IMO, this is wrong. They should leave feedback on the speed of your payment. And if you leave negative feedback, they will indeed leave you negative feedback. But what are you going to do. Common courtesy is not a requirement on<a href=http://www.jdoqocy.com/click-1606754-2202639 target=_top > eBay! </a>
<img src=http://www.awltovhc.com/image-1606754-2202639 width=1 height=1 border=0>, and often is not practiced.

JP2


As a buyer, I do not leave feedback before the seller. If the seller doesn't leave any, neither do I . As a seller, I leave feedback as soon as I am paid.

As a buyer, I do not leave feedback before the seller. If the seller doesn't leave any, neither do I . As a seller, I leave feedback as soon as I am paid.


http://www.hobbytalk.com/bbs1/images/icons/icon14.gif

now, if only all ebay sellers thought like you .... :(

As a buyer, I do not leave feedback before the seller. If the seller doesn't leave any, neither do I . As a seller, I leave feedback as soon as I am paid.

I leave feedback when I get around to it - sometimes months later. I think some folks take it way too seriously too.
Can't tell you how many times I have been berated for not leaving instant feedback.
Sometimes you just get busy.

They get it when they get it and I ALWAYS leave good feedback (with the exception noted).

As a buyer, I do not leave feedback before the seller. If the seller doesn't leave any, neither do I . As a seller, I leave feedback as soon as I am paid.


I wish they were all like you!!! :thumbsup: Also, I am going to start doing the same as you, as a buyer. Because when I start selling dups of my collection, I WILL leave feedback as soon as payment is received, even if I have to make time. IMO, it's only fair.

JP2

At least you got a refund: I never got the stuff, didn't get a refund, PP got me back about 1/3rd of my money, and the @$$clown seller files with Square Trade to get rid of my negative FB! :rolleyes:

I always try to at least contact a seller. I've had a few bad happenings, but I always try to make contact via email and phone at least 2 times to give the seller ample oprotunity to make the situation right before taking the appropriate action. Good luck with the situation!!!

is it anything like this?
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=7012323251 (http://www.qksrv.net/click-1606754-5463217?loc=http%3A//cgi.ebay.com/ws/eBayISAPI.dll%3FViewItem%26item%3D7012323251)

the reason i ask is because this one is still "in dispute"....i had the same thought of getting two items to offset shipping cost and they ended up not having this one, then only refunded partially after receiving payment and realized they sold something they didn't have, plus they charged for insurance which was not provided since i took the crushed box down to the post office and that's when i found out it was not insured, sent the box back unopened and am still waiting for a full response, they won't answer the phone or call back when i leave messages and they won't respond to my emails even when sent thru the "dispute" section of epay....

i have since managed to locate the 2 cars i was attempting to purchase from these people....

is it anything like this?
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=7012323251 (http://www.qksrv.net/click-1606754-5463217?loc=http%3A//cgi.ebay.com/ws/eBayISAPI.dll%3FViewItem%26item%3D7012323251)

the reason i ask is because this one is still "in dispute"....i had the same thought of getting two items to offset shipping cost and they ended up not having this one, then only refunded partially after receiving payment and realized they sold something they didn't have, plus they charged for insurance which was not provided since i took the crushed box down to the post office and that's when i found out it was not insured, sent the box back unopened and am still waiting for a full response, they won't answer the phone or call back when i leave messages and they won't respond to my emails even when sent thru the "dispute" section of epay....

i have since managed to locate the 2 cars i was attempting to purchase from these people....
Gee,they sold two of those in a later auction for $5.99...
# 7021304809 HMMMM?? Also 70 non positive feedbacks in past 6 months

Gee,they sold two of those in a later auction for $5.99...
# 7021304809 HMMMM?? Also 70 non positive feedbacks in past 6 months
ah, man....that is so wrong on so many levels....

is it anything like this?
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=7012323251 (http://www.qksrv.net/click-1606754-5463217?loc=http%3A//cgi.ebay.com/ws/eBayISAPI.dll%3FViewItem%26item%3D7012323251)

the reason i ask is because this one is still "in dispute"....i had the same thought of getting two items to offset shipping cost and they ended up not having this one, then only refunded partially after receiving payment and realized they sold something they didn't have, plus they charged for insurance which was not provided since i took the crushed box down to the post office and that's when i found out it was not insured, sent the box back unopened and am still waiting for a full response, they won't answer the phone or call back when i leave messages and they won't respond to my emails even when sent thru the "dispute" section of epay....

i have since managed to locate the 2 cars i was attempting to purchase from these people....well isn't this a small world. that just happens to be the seller in question. i did receive my flames nova that came in a box 1/2 inch less wider than the card. the card is creased because they had to force it into the box. there was also no packing materials to protect the car. i usually open most of my cars but this is just another reason pushing me toward negative feedback. in fact, after seeing they did the same thing to you with the same car, i think this confirms i will be leaving them with negative feedback. i will be sure to bring it up to them that i'm aware that i am not the only buyer they have done this to with this car. please let me know how you make out with your situation.

well isn't this a small world. that just happens to be the seller in question. i did receive my flames nova that came in a box 1/2 inch less wider than the card. the card is creased because they had to force it into the box. there was also no packing materials to protect the car. i usually open most of my cars but this is just another reason pushing me toward negative feedback. in fact, after seeing they did the same thing to you with the same car, i think this confirms i will be leaving them with negative feedback. i will be sure to bring it up to them that i'm aware that i am not the only buyer they have done this to with this car. please let me know how you make out with your situation.
small world indeed....the two cars i "bought" were the same two cars: bwf nova and pip nova....didn't even bother to open the crushed box since they agreed to take it back since they didn't insure it....got me for the price of the bwf plus shipping, price of the pip with an extra $1 for shipping plus insurance....quite a money making racket they have there....they sold a car they didn't have and now they won't send me my money....ebay is like a neutered dog and hasn't done anything as of yet....

small world indeed....the two cars i "bought" were the same two cars: bwf nova and pip nova....didn't even bother to open the crushed box since they agreed to take it back since they didn't insure it....got me for the price of the bwf plus shipping, price of the pip with an extra $1 for shipping plus insurance....quite a money making racket they have there....they sold a car they didn't have and now they won't send me my money....e-bay is like a neutered dog and hasn't done anything as of yet....i just notice that they did not insure my package either but charged me $1.50 for mandatory shipping insurance. i just sent them an email informing them that i am aware of their actions that they pulled with you and demanded a full refund. i don't think i'll hold my breath for a response. i will try my luck with paypal if i don't hear back from them in a few days.

please keep us posted and i will do the same. i feel it is a good thing that i posted this. after seeing you and i getting burnt by this seller, i hope we saved any other members from going through the very same thing. i wish everyone would post up their negative e-bay experiences. it might save us all some grief at one time or another.

i was hoping against hope that something positive could have come from this by now, that's why i hesitated to air anything negative until i saw your situation and it sounded too familiar....i sent another email to e-bay support in regards to what kanabrew posted with their continuing to sell an item they supposedly don't have....i even expressed to them my concerns about leaving negative feedback and that it would come back at me in the same way....hang on, i'll pm you with my "dispute" messages....

sorry, sent them in emails....pm is too small for these....these don't include the emails i sent before i resorted to any help i could try to get thru e-bay....

dang bro. Sucks. Sorry to see it happen to you, man. :(

pocket, and pewter. I would call the guy (or scam shop) if I were you.

pocket, and pewter. I would call the guy (or scam shop) if I were you.
pocket already has and they have yet to answer or return any of his calls. judging from the responses they gave him via ebay messages, it looks like they are not the most pleasant people or the type to correct their mistakes.

i will post their response to my email if i ever receive one. :mad:

dang. Dunno what to tell you bro. :(

well, this is the response i got back from them today...


"it is amazing that you know so much about me and your buddies to. Please read our item description on returns. Also why would I pack ALL my items good except for yours. I refunded your money for an item that is no longer available. "

well, this is the response i got back from them today...


"it is amazing that you know so much about me and your buddies to. Please read our item description on returns. Also why would I pack ALL my items good except for yours. I refunded your money for an item that is no longer available. "

Maybe you could post this guy's info so that none of us ever make the mistake you guys have unfortunately made. Is this guy a HT member?

pocketwocket posted a link to one of their auctions. the sellers name is dlmacon2003. it appears they have their own diecast shop known as:
D & D Collectibles
PI Box 174, 114 S. %th Street
Baldwin IL 62217
phone# 1-864-419-5013
here is their website as well http://www.dandcollectibles.com/
if you like to avoid headaches, stay away from these people.

here is e-bays response from my email i sent them last night:
In regards to feedback, I realize that you don't want to receive
negative feedback. However, we cannot block members from leaving
feedback, or from retaliating if you leave them negative feedback. If
we were to interfere and stop members from leaving the feedback they
choose then the Feedback Forum would no longer be a place for free and open communication.
We encourage all of our members to leave honest and
appropriate feedback, but the choice is ultimately up to you.

Thanks again for writing, Laurence. If you ever have any more questions
or concerns, please don't hesitate to contact us again.

and then i get this today from dlmacon:
dlmacon2003 May-09-06 at 06:27:51 PDT
you received a refund. blocked and reported for abusing this system

so then i sent this thru:
as stated before, you sent me 5.05 in the form of a personal check for an item i paid 5.50 and you claimed not to have it after you took my money. not only do you owe me the balance for that item, you also owe me a full refund for the item i sent back. where's my money???? the only person abusing the system appears to be you. you take money for items you sell but don't have and you charge for insurance which you do not provide. once again, where's my money????

i feel sooooo lost in a sea of woe because e-bay has a minimum 25.00 fee for filing claims and this guy hit me for less than that....

please, for your own sake, avoid these people....

well aint that funny. We had an issue with them on the phone through their website. Got our money back AFTER they had us on hold for TWO hours. Then they said "we're sorry. The vehicle you are looking for is sold." Guess what? We found it THAT NIGHT on thier eBay listings

They have some pretty rediculous prices for some of their stuff too. I saw a couple of sets of Poker for $49.99.. I bet prospective buyers are lining up for those. :rolleyes:

oh man those are RARE *sarcasm*

Member Profile: dlmacon2003

Member since: Feb-26-00
Location: United States

they have had 46 negative strikes in the past 6 months and only 2 in the previous 5 years....

Look at all the negatives they gave out for mere neutrals.. Almost always because the buyer "didn't pay"

wow. Stay away from this dude/shop.

received a new message from epay in regards to these people:

We encourage you to consider the options outlined below:

You may want to report your seller to the Internet Crime Complaint
Center (IC3). The IC3 is a partnership between the FBI and the National
White Collar Crime Center (NW3C). The IC3 gives victims of Internet
crime an easy way to report Internet crime to local, state, federal, and
international authorities. Contact IC3 through this link:

http://www.ic3.gov

File a mail fraud complaint. If the item or payment was sent through the
United States Postal Service, you can file a mail fraud complaint at the
address provided below:
https://www.usps.com/postalinspectors/fraud/MailFraudComplaint.htm

Contact law enforcement. Contact law enforcement in your area as well as
the area where the seller resides. To find the name of a law enforcement
officer that can help you, please refer to the following Web page:

http://www.usacops.com

If a detective is assigned to your case, please ask him or her to
contact us. We will cooperate with all law enforcement investigations.

guess what i'll be doing soon....

after their response i posted i sent them this:
"would you like me to send you pictures of the box and how the car was crammed into it? you also still have yet to explain charging me $1.50 for insurance that you never took out on this item.
i shouldn't have to return this item and eat your inflated shipping cost because of your poor packaging. if you don't take any action to correct this, my next step is to contact ebay.
as for my buddies, i don't personally know the other person who you had done this to. i had seen them post details of their transaction with you on a hobby message board and found it ironic that i am going through the very same thing with you.
i am giving you a chance to make this right. if you choose not to, i will be sure to take other measures. it is up to you. i don't think it would look good on your behalf if multiple buyers contact ebay informing them of your actions. the choice is yours!"

their reply shows the IQ of the people we a re dealing with.
"no I would like for you to stop running you choppers and send the item back with the original box. "

"running you choppers"? do adults actually talk like this?? i refuse to eat the cost for shipping this item back to them out of my pocket being as it is their mistake and a no brainer to say the least.
as pocket said earlier, they have a hell of a con going.