Not sure if anyone has ever tried to order anything from Sheldons online but if you have the opportunity. PASS!!

Apparently the last time I ordered anything from Sheldons was about 18 years ago. Because after I took the time to enter all of the shipping information they decided to use THAT address. The only problem is.. I haven't lived there for about 18 years. After not getting my order after a couple of weeks I decided to email them. They then gave me a tracking number and told me they would look into it. Another week later I email them again. I get a response.. "seems like we've heard from UPS concerning this matter". Well, after not hearing back from them a couple of more days.. I call UPS and find out where they originally sent the package and got the address straightend out. Meanwhile, I email Sheldons and they say they are "trying to rectify the problem". Apparently they had not bothered to call UPS or even told me to call.

I finally got my parts, no thanks to them, and tell them of my displeasure. Not rudely, no foul language, etc.. just telling them that there service was horrible. There response...

"Hello Mr Neal,
Pleased to know you received your order. We all can rest now!!!
Sorry for the problem and hope you don't beat your dog anymore.

Best to you,
-Sheldons"

Hope you don't beat your dog anymore? GREAT customer service there!

Anyways, just thought I'd share my story..

In March I next day aired 5 pair of brushes from Sheldon's.My credit card got charged that day ( phone in order ) and I got the brushes in June...oh yeah they was next aired also!!!!!

Thanks for the warnings! Please support your local hobby shops.

chad :cool:

In March I next day aired 5 pair of brushes from Sheldon's.My credit card got charged that day ( phone in order ) and I got the brushes in June...oh yeah they was next aired also!!!!!

They just failed to specify what the next day it would be. :)