this is slightly off topic, but does have to do with slot cars.
Mostly everyone here knows I sell as Slotsrus67 on fleabay. I try my best to describe everything in my listings, always post "please email me with any questions". and yesterday a guy who won an auction (and had it in his hands 2 days after winning it) left me a neutral feedback.why? because a tjet I sold him little headlights didn't work. i'm ok with that, but what pisses me off is the guy didn't have the curtousy to write to me and ask about it. just "oh, i'll plop him a neutral feedback"
I offer 100% refunds if people aren't satisfied with anything, and this makes me feel like I did something wrong.
I hate any kind of tarnishment on my ebay selling name (including the ass who left me a negative a little over a year ago. keep in mind his selling name only ever bidded on one ebay item. mine. and after he left negative he closed the account)
Sorry for the long read, but what are your feelings about this. should I leave the guy a negative because of the way he handled it, or a neutral. And what are your feelings on feedback? Do you bid on my stuff now or watch out because it looks like I falsely list things.
looking for support.........thanks guys.
Ed (Seths daddy)

I can sympathize. Last year a guy left me a Neutral because he thought I packaged his item too well, and therefore ran up the shipping too high. Ain't that a kick? I didn't leave him any feedback at all. I sent him an e-mail telling him that if he kept up that kind of feedback tactics, someone with a lot less patience than me would leave him a negative for his neutral. Then I answered his neutral on my feedback page saying that I simply packaged the item the best I knew how, and that was all I could do. I don't know if I handled it right, but I really don't like to leave negative feedback. The guy that nailed you is obviously not overly reasonable, so I feel for you. :)

I would leave him a positive if he paid in a timely mannor. If I was reading feedback a retalitory feedback from a seller to buyer who left him a neutral would really turn me off to the seller. Its not going to help you to leave a negative for him and it could hurt you more than the neutral ever will.

I just looked at the auction in question and there is no way I would expect that car to come with working headlights. I still stand by my last reply though.

I agree with micyou..
If the buyer paid promptly he did his job.
Leaving the buyer anything other than a positive would look spiteful...
You can't help it if the buyer is a putz...

I wouldn't bother leaving him any. Feedback afterall is optional, although desired. I look at all or most of the recent feedback when considering sellers and a neutral or negative would have minimal effect on the whole. rr

Well, You never said they did work, now did you?

I think I would answer this by saying, "This product is over 35 years old and My Lights don't work after 35 years either" :)

Seriously, just chalk it up to a newbie and offer no feedback in return.

Thanks,
Headlightless Keith

we can drive it home,with one headlight wallflowers,smart group,Dylan's kid,not bad.The neutral the guy left you was unwarranted and a genuinely mean move,I feel for ya.
Chris"The Damned" Rolph

Failed to note key information? Because the lights didn't work?!? That's just freakin' stupid. What if you were some grandma who found these in her attic and didn't know that the brown GT40 was a flamethrower? You never claimed that the thing even had lights. If he wanted a car with working lights, he definitely should have asked before he bid, since you made no mention of lights whatsoever. Anyway, that said, the other guys are right in that it still doesn't pay to retaliate. (Even if he is a bonehead.)

--rick

IMHO take the high road. Two negatives (or neutrals) do not make a positive. Life it way to short.


Jeff

I had a similar situation a few months back........

I sold a guy a mint condition redline Hotwheel a few months back.He ended up getting it for way less then it was worth.Somehow,in transit,the glass in the car became loose.Rather then drop me a line to make me aware of the problem,he left me a neutral feedback saying that the item was not as described or something like that.
Had he taken the time to let me know of the problem,I would have gladly refunded his money and taken the car back,or come up with some way to smooth things over.

After much thought,and getting really pi$$ed off that he tarnished my otherwise perfect ePay feedback I retaliated with a neutral to him as well.I left only two words,"poor communication".

It was true after all.And I felt somewhat better at least.


Mike

If the buyer paid promptly he did his job.


Actually, the buyer didn't do his job if he didn't ask questions first...right???

It's the job of the buyer to ask any and all questions BEFORE bidding........

As for the feedback.....at least he didn't neg you man..... I say don't leave him any feedback at all....just let him live in fear of a possible retallitory neg :thumbsup:

I recently won an item from a guy that had a picture of three tomy TURBO chassis. I bid without reading as did a few others. Well they stopped bidding and I won for it for 15 dollars, plus 4.00 for shipping. Imagine my surprise when I opened the package to find one chassis. So I replied to the guy and told him that I aparrantly had not clearly read the the description and for ten more dollars I could have gotten three of them. He offered to send my next win free. Wow a whopping two dollar savings. I have not left him any feedback and may not leave any at all. It boils down to "buyer be ware".
I am not petty, but he could have offered to return my money after I returned the item, minus shipping of course. There are some really good people to deal with and then there are the sharks.

see it simple

http://www.southern500.de/tombstone1.jpg

You could leave the guy positive feedback for paying on time and mention that you will offer a full refund. By doing so people can see that you offered to make it right and the neutral feedback is unwarranted.

I know I always look at reciprocal feedback for negatives or neutrals and have found that many times the person that recieved the negative had offered to make the deal right. The buyer didn't take them up on it and left negative or neutral rather than trying to communicate and work it out. In cases like that I completely disregard the bad marks left for the seller and chalk it up to a poor buyer for not trying to resolve the problem before leaving the bad feedback.

Geez, I never realized neutrality was a bad thing. It's downright silly for E-Bay to even have that rating. In my mind neutral should really mean "no feedback." It sounds like it's being interpreted as meaning "half-negative." A rating system where 2 out of 3 ratings are considered negative is overly pessimistic.

i bought a f1 body for the tamya chassis from a guy and after a month of leaveing emails to him asking where my body was i sent one more email giveing him 24 hours to reply or i would leave negative feedback well he didnt so i did and he promply left a negative on me and said he would report me to ebay and mailed my body one day air i simply replyed that the month it took him to even reply after i left the negative spoke for itself . i agree with most of everyone id either leave a positive cause he paided promply or i wouldnt leave any at all

Failed to note key information? Because the lights didn't work?!? That's just freakin' stupid. What if you were some grandma who found these in her attic and didn't know that the brown GT40 was a flamethrower? You never claimed that the thing even had lights. If he wanted a car with working lights, he definitely should have asked before he bid, since you made no mention of lights whatsoever. Anyway, that said, the other guys are right in that it still doesn't pay to retaliate. (Even if he is a bonehead.)

--rick

That is why you have to be sure to report that the Buyer is also responsible for asking questions... Which is what I do, as it really is a coverall... Unfortunately, it is a bidders right, whether right or wrong, to leave feedback.. As much as eBay professes their steps to take before leaving neutral or, especially, negative feedback, they never do anything to stop people from being stupid and doing such things.The best thing to do is respond to it, and usually good bidders see though some of the bs negative/neutrals one might acquire..I look for 'trends' in someones feedback, such as 10 negatives, all about not getting the item, etc.
Now if you are broken up about this feedback, although neutrals are not as bad as negatives (such as one I received reporting I sold them something else as opposed to what I listed in the auction, even though I sent the item I listed, and they never contacted me, just left the negative..) you can take legal action and force ebay to remove it.

All in all again, the good bidders (the ones that usually PAY, etc) don't just look at the % sign...they check out the 'complaints'

thanks everyone, as much as I wanted to leave a negative, I knew I probably shouldn't and just wanted to hear it from a few of you guys.
thanks again for the support.

You did thwe right thing, But NOW you can stop by borrow my tjet hammer and beat him to death if you want and he can't switch the neuteral to a negative for beating him..lol...Sewriously a eye for a eye is better left to higher powers then us. you did the right thing.


Coach

I just left you a positive feedback for the green with blacktop Chevelle I was high bidder on 28 August. Sorry it took so long to get it done. I really like that car. If that guy is whining about the light being out on that chassis he should get a life! Any slot car fan worth his salt would have no problem fixing it and move on. Randy. Ebay ID (AFX RAISED)